Roma D'Amore - Rome

It was just a suitable option for a brief retreat in Rome with great value for the money. The shower had nice pressure after a long day of exploring. Make sure to confirm maintenance issues before checking in.

After informing the management via email, the lack of prompt service was disappointing. We had to leave and find a new hotel for our remaining days, leaving us frustrated and out of pocket.

I checked into the Beautiful Suite with Spa Bath for four nights, but the bathroom conditions were unacceptable. The toilet leaked dirty water every time I flushed. It was evident this issue had persisted for a long time, as I found reviews from two years ago mentioning the same problem. That made me uncomfortable using the facilities. I sent an email complaint the same day, but all I received was an apology and a promise of a refund for the deposit, which still hasn't arrived after a month. The room had nice heating and air conditioning, a mini-bar, and a beautiful spa bath, enjoyable amidst the issues. The location of the hotel was great for exploring Rome, with easy access to transport options.

The Beautiful Suite with Spa Bath offers a luxurious experience. The spa bath is well-designed, perfect for relaxation, great for a lavish soak at the end of the day.

Unfortunately, the hygienic conditions were unacceptable. The toilet leaked dirty water every time it was flushed, soaking the already water-damaged floor. I noted that this issue had been ongoing for at least two years based on previous reviews, as they showcased similar problems. The lack of a manned reception meant that filing a complaint was a hassle, and though I received multiple apologies, the promised refund hasn't materialized even after a month.